AI Agents Become the Next Payments Customer
The payments industry has devoted much effort to making sure a bot can’t pass for a customer. Agentic commerce brings a new complication, as some bots are supposed to buy…
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Surprise Bills Test the Value of Subprime Credit
An emergency expense doesn’t need to overwhelm a household budget to create a credit problem. For subprime consumers, a medical bill, car repair or veterinary expense can redirect enough cash…
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SoFi Tech Solutions’ New President Is Building the AWS of Fi…
Former Visa executive Kathleen Pierce-Gilmore is three months into her new role as president of SoFi Technology Solutions. The premise guiding her strategy is that banks, credit unions and software…
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States Put Big Tech’s AI Advantage Under New Scrutiny
For much of modern antitrust history, the largest competition cases have been defined by Washington. State attorneys general joined investigations, supported federal lawsuits and occasionally brought cases of their own,…
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Customer Lifetime Value in the Digital Wallet Era
A new card can reach a digital wallet in seconds. Loyalty still takes longer, and one weak experience can send a card straight to the back of the wallet. The…
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Branch Wants Earned Wage Access to Be a Bridge, Not a Habit
Before earned wage access became a FinTech category, restaurant workers had a simpler version of it: finish the shift, collect the tips and go home with money earned that day….
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The Agentic Enterprise Meets the Movement of Money
Artificial intelligence is crossing an important line inside the enterprise. It is moving from generating answers and assisting employees to executing work, coordinating systems and making decisions within defined boundaries….
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The Hidden Cost of B2B Payments Is Manual Work, Not Fees
The cost of getting paid in B2B commerce is often hiding in plain sight. Finance teams continue to measure payment cost through the most visible inputs: transaction fees, bank charges,…
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This CEO Just Raised $110 Million to Make Banks Agent-First
Enterprise AI has spent the last two years proving it can summarize documents, answer questions and automate repetitive work. Banking has spent the same two years asking a different question:…
