One Capital Letter Was Silently Breaking My AI Support Bot, and It Wasn’t in the New Model
Picture a support inbox for a bank. Every message that comes in needs to be sorted into a category, a lost card, a refund request, a wrong charge, and sent…
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Human-in-the-Loop Without Killing Throughput | Towards Data Science
Three weeks after we put a text-to-SQL agent in front of our internal analytics team, someone asked it to “clean up the test rows in the promotions table.” The agent…
