How to Measure Quality of Hire (And Actually Use the Results)
What Is Quality of Hire?
Quality of hire measures how much value a new employee adds to your organization, based on their performance, retention, and manager feedback in the months after they start. It’s not a single number pulled from one report. It’s built from several signals that only become clear once someone has been on the job for a while.
It’s also a different kind of metric than what most hiring dashboards track. Time-to-fill tells you how fast you filled a role. Quality of hire tells you whether the person you filled it with was the right call.
There are two stages worth measuring, and most companies only look at one:
Pre-hire signals: assessment scores, interview results, and source of hire. Post-hire signals: performance, retention, and manager satisfaction.
Tracking both matters because it shows you not just that a hire didn’t work out, but where in the process things went wrong.
Quality of hire measures how much value a new employee adds to your organization, based on performance, retention, and manager feedback collected over their first several months. It’s built from a mix of indicators like job performance, retention, hiring manager satisfaction, time to
