Klarna seeks to disrupt US market

Buy now, pay later juggernaut Klarna is banking on delivering more financial services.

To that end, the company that grew up in Sweden applied with the Federal Deposit Insurance Corp. and Utah’s Department of Financial Institutions on Monday for a charter to run an industrial bank.

Klarna already operates as a bank in Europe, under a license it has had since 2017, but in the U.S. it has partnered with financial institutions, often WebBank, to offer some of its array of financial services. 

A spokesperson for Klarna declined to comment on other bank partners or intermediaries.

Now, it’s seeking more control over those pursuits, and the chance to add more financial services, according to a press release the company issued Monday. Klarna is also suggesting it will inject more competition into the U.S. market.

“Our own banking license is the natural next step, giving customers tools to borrow responsibly and build financial confidence, while bringing greater competition, innovation, and choice to consumers and merchants alike,” Klarna’s CEO, Sebastian Siemiatkowski, said in the release.

While the company’s main office is in Stockholm and it registered in London for its initial public stock offering last year, it is increasingly focused on the U.S. The company’s largest market, by revenue, is the U.S. and most of its investors are in the U.S., a spokesperson said by email.

Klarna was founded in 2005 as Kreditor, and changed its name in 2010. After the company sold stock to the public for the first time last year, the shares have lost about half their value as stocks in the fintech industry swooned.

Connecting with Southwest Airlines

Underscoring its ambitions, Klarna took another swipe at the card industry today in announcing a new “long-term” relationship with Southwest Airlines, allowing it to extend its financing options to millions of U.S. fliers. 

The U.S. airline industry is under pressure to adopt other forms of payment, a Klarna spokesperson said by email, explaining that the carriers have “invested billions in modern retailing, yet most carriers still rely on a credit card checkout experience that hasn’t meaningfully evolved in decades.”

The spokesperson declined to specify the duration of the new contract with Southwest.

Nonetheless, there’s reason to be skeptical that Klarna will make inroads in airline payments, given U.S. carriers’ ties to credit card companies through their loyalty programs. Klarna may be “hoping that folks are open to an alternative payment method with respect to travel,” said Sam Wares, a director with industry consulting firm The Strawhecker Group.

“That’s going to be difficult, because travel, especially with cards, is so deeply rooted in rewards,” he said.

It’s an open question as to whether consumers will prefer the financing model offered by Klarna over the standard card approach, and travel costs increasing may play into the equation, Wares said. “I would assume [Klarna has] a better chance with the younger generations,” he added.

The BNPL provider also has ties to Qatar Airways, Lufthansa, Emirates and TAP Air Portugal.

Bringing banking in-house

Klarna isn’t the only payments tech company seeking to bolster its financial services by way of a banking license. Digital payments pioneer PayPal and rival buy now, pay later company Affirm have also applied for ILC charters in recent months.

Siemiatkowski has been aiming to disrupt the U.S. market for financial services from early on. Klarna’s trademark BNPL service has already provided U.S. consumers with an alternative to the traditional banking and card offerings. 

If the company wins approval for its own U.S. bank license, it said it would bring its banking operations in-house, presumably cutting out third-party partners to some extent despite its reference to “valued partner banks” in the release.

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